Wake up to mountains,
not city walls.

Simply chat our team on WhatsApp or use the search form above with your desired area and dates. We'll share available villas with final pricing, and you confirm to lock in your stay.

Yes, the price shown on each villa page is the final price you pay per night, inclusive of applicable taxes and service charge, unless stated otherwise.

We accept bank transfer, e-wallet, and QRIS. Full payment is required to confirm any reservation.

No. All OrbitStay Vacation bookings are non-refundable once payment has been confirmed, regardless of the reason for cancellation. Please see our Refund Policy for full details before booking.

Rescheduling may be possible subject to villa availability and is handled case by case at our discretion, typically with an administrative fee. It is not guaranteed and must be requested as early as possible.

A confirmation code and villa voucher are sent via WhatsApp or email as soon as your payment is verified, usually within one hour.

Each villa lists its own maximum guest capacity on its detail page. Bringing more guests than the stated maximum is not permitted for safety and comfort reasons.

Some villas require a refundable security deposit for potential damages, collected at check-in and returned at check-out after inspection, separate from the non-refundable booking payment.

Yes. Just let us know the guest name at confirmation so it is recorded correctly on the villa voucher.

Please inform our team as early as possible if you'll arrive late so your villa is held. No-shows without notice are treated as a forfeited, non-refundable booking.